24-Hour Crisis 988 Mental Health
& Suicide Prevention Hotline

Terms of Service

Last updated: July 13, 2026

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the Website operated by Bear River Behavioral Health Inc. (“the Company,” “We,” “Us” or “Our”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must discontinue use of the Website.
You represent that you are at least 18 years old. The Website is not intended for individuals under 18.
Your use of the Website is also governed by Our Privacy Policy, which describes how We collect, use and disclose personal information.
2. Definitions

  • Company refers to Bear River Behavioral Health Inc., 88 West 1000 North, Logan, UT 84321.
  • Website refers to https://brbhs.org/.
  • Service refers to the Website and any content or functionality provided through it.
  • Device means any device capable of accessing the Website.
  • You means the individual or entity accessing or using the Website.
  • Affiliate means any entity controlling, controlled by or under common control with the Company.

3. No Medical Advice

The Website provides general information only. It does not provide medical or mental health advice, diagnosis or treatment. Content on the Website should not be used as a substitute for professional care.
Always consult a qualified healthcare provider for medical or mental health concerns.

4. Emergency Disclaimer

The Website is not intended for crisis intervention or emergency communication. If you are experiencing a mental health emergency, call 911 or the Utah Crisis Line at 988 immediately.

5. HIPAA & Protected Health Information (PHI)

The Website is not a HIPAA secure communication channel. Do not submit protected health information (PHI) through general contact forms, email links or non secure communication tools.
Clinical services, patient records and PHI are governed by separate HIPAA compliant systems and agreements.

6. Telehealth Services

If telehealth or remote services are provided, they are governed by separate consent forms and agreements. Website content does not constitute telehealth, nor does it replace professional evaluation.

7. User Responsibilities & Acceptable Use

You agree not to:

  • Use the Website for unlawful purposes
  • Attempt to gain unauthorized access to systems or data
  • Upload or transmit harmful code, malware or disruptive content
  • Interfere with Website functionality or security
  • Misrepresent your identity or affiliation
  • We may suspend or terminate access for violations of these Terms.

8. Intellectual Property

All content on the Website—including text, graphics, logos, images and design—is owned by the Company or licensed to the Company. You may not reproduce, distribute, modify or create derivative works without written permission.

9. Links to Third Party Websites

The Website may contain links to third party websites or services not owned or controlled by the Company. We are not responsible for the content, policies or practices of third party sites. Use them at your own risk.

10. Third Party Social Media Services

Content or services provided through third party social media platforms are governed by their respective terms and privacy policies. We do not endorse or assume responsibility for third party social media content.

11. Termination

We may suspend or terminate your access to the Website at any time, without notice, for any reason, including violation of these Terms. Upon termination, your right to use the Website ceases immediately.

12. Indemnification

You agree to indemnify and hold harmless the Company and its Affiliates from any claims, damages, liabilities or expenses arising from your use of the Website or violation of these Terms.

13. Limitation of Liability

To the maximum extent permitted by law, the Company and its suppliers shall not be liable for indirect, incidental, special or consequential damages, including loss of profits, data, privacy or business interruption.
Our total liability shall not exceed the amount you paid through the Website, or $100 USD if no purchases were made.
Some jurisdictions do not allow certain limitations; in such cases, limitations apply to the fullest extent permitted.

14. “AS IS” and “AS AVAILABLE” Disclaimer

The Website is provided “AS IS” and “AS AVAILABLE” without warranties of any kind. We do not guarantee uninterrupted service, accuracy of content or freedom from harmful components.

15. Governing Law

These Terms are governed by the laws of the State of Utah, excluding conflict of law principles.

16. Dispute Resolution

If you have concerns or disputes, you agree to attempt resolution informally by contacting the Company before pursuing legal action.

17. EU Users

If you are an EU consumer, you may benefit from mandatory provisions of the law of your country of residence.

18. U.S. Legal Compliance

You represent and warrant that you are not located in a country subject to U.S. embargo or listed as a prohibited or restricted party.

19. Severability

If any provision is found unenforceable, it will be interpreted to achieve its intent as closely as possible. Remaining provisions remain in full force.

20. Waiver

Failure to enforce any right or provision does not constitute a waiver of future enforcement.

21. Translation

If these Terms are translated, the English version prevails in case of conflict.

22. Changes to These Terms

We may modify these Terms at any time. Material changes will be announced with reasonable notice. Continued use of the Website after changes constitutes acceptance.

23. Contact Us

If you have questions about these Terms, you may contact us:

  • Website: https://brbhs.org/about/contact/
  • Phone: (435) 753 9046
  • Mail: 88 West 1000 North, Logan, UT 84321
  • Email: info@brbhs.org (or your preferred legal contact email)
national health service corps logo
****Facilities and restrooms are accessible to individuals with developmental and physical disabilities. BRBH’s offices and facilities have accommodations for people with disabilities, including offices, exam rooms and equipment. Accommodations include, but are not limited to, bariatric chairs, braille door plates, ADA entrances/restrooms, and rooms with dimming light. Special accommodations may be provided prior to or during treatment upon request by contacting (435) 752-0750.****

Bear River Behavioral Health, Inc. is a National Health Service Corps approved site.

We are committed to providing equitable access to services for all individuals, regardless of age, race, color, national origin, language, cultural background, marital status, developmental disability, sexual orientation, gender identity, or religion. No one will be denied access to crisis services due to inability to pay.

Sliding-fee or grant-based services may be available for individuals who qualify under special service priorities. Full (no cost) coverage is available to traditional Medicaid enrollees. Reduced (no-cost) coverage is available for non-traditional Medicaid enrollees.

Es posible que haya servicios disponibles con tarifas ajustadas según los ingresos o financiados mediante subvenciones para las personas que cumplan con los requisitos de prioridades especiales de atención. Los afiliados a Medicaid tradicional cuentan con cobertura completa (sin costo). Los afiliados a Medicaid no tradicional cuentan con cobertura reducida (sin costo)